Privacy Policy

Learn how FormX Intelligence collects, uses, stores, and protects information when you use our platform.

Legal / Privacy

Last updated: October 25, 2026

This Privacy Policy explains how FormX Intelligence handles information when you create forms, import spreadsheets, collect responses, analyze datasets, or use other platform features. Please read it carefully before using the service.

1. Information We Collect

We may collect account information such as your name and email address, information you provide when contacting us, and technical information needed to operate and secure the service.

When you use FormX, you may upload spreadsheets or other files, create forms, configure datasets, and receive submissions. These materials may contain personal information that you or your respondents choose to provide.

2. How We Use Information

Information may be used to:

  • Create and manage user accounts.
  • Provide forms, file imports, datasets, and analytics.
  • Process submissions and generate requested reports.
  • Maintain platform security and prevent misuse.
  • Respond to support requests and communicate service updates.
  • Process subscriptions and payments where enabled.
  • Meet applicable legal obligations.

3. Uploaded Files and Form Responses

Uploaded files may be processed to extract structured data for your workspace. Form responses and datasets are handled to provide the features you request.

Do not upload information unless you have the necessary rights and permissions. You are responsible for providing appropriate notices to respondents and collecting any consent required by law.

4. AI-Assisted Features

If you use AI-assisted features, relevant prompts, selected data, or other inputs may be processed by the AI services configured for that feature. The information processed depends on your request and the implementation of the feature.

Review the applicable service-provider terms before submitting confidential or sensitive information. Do not assume that data is anonymized or excluded from external processing unless the relevant feature explicitly confirms this.

5. Payments and Third-Party Services

If paid plans are enabled, payments may be processed by third-party payment providers such as Razorpay. Payment information is subject to the relevant provider's privacy policy and processing practices.

We may use hosting, database, email, analytics, and other service providers to operate the platform. Their access should be limited to what is necessary for their services, subject to the applicable arrangements and law.

6. Cookies and Technical Information

The platform may use cookies, session identifiers, or similar technologies to support sign-in, maintain sessions, protect accounts, and remember necessary preferences. Technical logs may also be generated to diagnose errors and protect the service.

7. Data Sharing and Storage

Information may be processed by service providers supporting the platform or disclosed when required by law, necessary to protect rights and security, or otherwise permitted by law.

Storage locations, retention periods, and any international transfers depend on the infrastructure and providers used. Contact us if you need more information about the handling of your data.

8. Security and Retention

We aim to use appropriate safeguards to protect information. No method of storage or transmission can be guaranteed to be completely secure.

Information is retained for as long as necessary for the relevant service, legitimate operational needs, dispute resolution, and applicable legal obligations. Actual deletion timing may depend on backups and technical requirements.

9. Your Choices and Privacy Rights

Depending on applicable law, you may have rights to access, correct, erase, or request information about the processing of your personal data. You may also withdraw consent where processing relies on consent.

To submit a privacy request, contact us using the details provided below. We may need to verify your identity before responding.

10. Children's Privacy

FormX is intended for users who can lawfully use the service. Do not submit children's personal information unless you have the required legal authority and permissions.

11. Policy Updates

We may update this Privacy Policy as the platform, our practices, or legal requirements change. The latest version will be published on this page with its updated date.